FAQ
FAQ
General Info
What are current operating hours of Kuala Lumpur Tower?
Monday to Sunday : Open everyday from 9.00 am - 10.00 pm (including Public Holiday)
Apakah waktu operasi Kuala Lumpur Tower?
Isnin hingga Ahad : Dibuka setiap hari bermula 9.00 am - 10.00 pm (termasuk Cuti Umum)
Is there any age limit to visit Observation Deck and Sky Terrace?
There’s no age limit for visitors to the Observation Deck and Sky Terrace.
Berapakah had umur untuk melawat Observation Deck dan Sky Terrace?
Tiada had umur untuk melawat Observation Deck dan Sky Terrace.
How can I purchase Kuala Lumpur Tower tickets?
Ticket can be purchased through the following methods:
a) Walk- in and purchase via the self - service kiosk (assisted by Customer Service Ambassador) or at the ticketing counter at Kuala Lumpur Tower.
b) Purchase online via the official Kuala Lumpur Tower website https://kltower.com/
Bagaimanakah cara untuk membeli tiket Kuala Lumpur Tower?
Tiket boleh dibeli melalui:
a) Pembelian secara terus di kiosk layan diri (dibantu oleh Pegawai Khidmat Pelanggan) atau di kaunter tiket Kuala Lumpur Tower.
b) Pembelian secara dalam talian melalui laman web rasmi Kuala Lumpur Tower https://kltower.com/
Are Kuala Lumpur Tower attraction tickets refundable?
All ticket purchases are non - refundable. Please note that the operation of the Sky Terrace is subject to weather conditions.
Adakah tiket tarikan Kuala Lumpur Tower boleh dipulangkan atau dikembalikan wang?
Semua pembelian tiket tidak boleh dipulangkan atau dikembalikan wang. Operasi Sky Terrace adalah tertakluk kepada keadaan cuaca.
Is there any important information visitors should know?
a) Kuala Lumpur Tower Management reserves the right to amend the terms and conditions without prior notice.
b) Kuala Lumpur Tower provides FREE Shuttle service from the main gate entrance to Kuala Lumpur Tower lobby every 15 minutes, from 8.30am
until 10.00pm subject to weather conditions.
Apakah maklumat penting perlu diketahui oleh pengunjung?
a) Pihak pengurusan Kuala Lumpur Tower mempunyai hak untuk menukar terma dan syarat tanpa sebarang notis awal.
b) Kuala Lumpur Tower menyediakan perkhidmatan shuttle PERCUMA dari pintu masuk utama ke lobi Kuala Lumpur Tower setiap 15 minit, bermula
8.30 pagi sehingga 10.00 malam, tertakluk kepada keadaan cuaca.
Has Kuala Lumpur Tower won any awards?
Yes — Kuala Lumpur Tower was awarded Best Kuala Lumpur City View Experience at the Tourism Industry Awards 2026, presented by
the Malaysia International Tourism Development Association (MITDA).
Adakah Kuala Lumpur Tower pernah memenangi sebarang anugerah?
Ya — Menara Kuala Lumpur telah dianugerahkan "Best Kuala Lumpur City View Experience" pada Anugerah Industri Pelancongan 2026,
yang disampaikan oleh Persatuan Pembangunan Pelancongan Antarabangsa Malaysia (MITDA)
Is Atmosphere 360 the same as ORBIT Revolving Dining?
Atmosphere 360 is the former name of this restaurant. It has since been rebranded to ORBIT Revolving Dining — same restaurant, same location atop
Kuala Lumpur Tower, same team. For current hours, menu, and bookings, visit the o icial ORBIT page at kltower.com/orbit-revolving-dining
Adakah Atmosphere 360 sama dengan ORBIT Revolving Dining?
Amosphere 360 adalah nama lama restoran ini. Ia telah dijenamakan semula sebagai ORBIT Revolving Dining — restoran yang sama, di lokasi yang
sama di puncak Kuala Lumpur Tower, dengan pasukan yang sama. Untuk waktu operasi, menu dan tempahan terkini, sila layari laman web rasmi
ORBIT di kltower.com/orbit-revolving-dining
Who can I contact for further enquiries?
For any enquiries, please contact us at 03 2630 3033 or email to info@kltower.com
Siapakah yang boleh dihubungi sekiranya mempunyai sebarang pertanyaan
Sekiranya mempunyai sebarang pertanyaan, sila hubungi 03-2630 3033 atau emel ke pada info@kltower.com
General Info
What are current operating hours of Kuala Lumpur Tower?
Monday to Sunday : Open everyday from 9.00 am - 10.00 pm (including Public Holiday)
Apakah waktu operasi Kuala Lumpur Tower?
Isnin hingga Ahad : Dibuka setiap hari bermula 9.00 am - 10.00 pm (termasuk Cuti Umum)
Is there any age limit to visit Observation Deck and Sky Terrace?
There’s no age limit for visitors to the Observation Deck and Sky Terrace.
Berapakah had umur untuk melawat Observation Deck dan Sky Terrace?
Tiada had umur untuk melawat Observation Deck dan Sky Terrace.
How can I purchase Kuala Lumpur Tower tickets?
Ticket can be purchased through the following methods:
a) Walk- in and purchase via the self - service kiosk (assisted by Customer Service Ambassador) or at the ticketing counter at Kuala Lumpur Tower.
b) Purchase online via the official Kuala Lumpur Tower website https://kltower.com/
Bagaimanakah cara untuk membeli tiket Kuala Lumpur Tower?
Tiket boleh dibeli melalui:
a) Pembelian secara terus di kiosk layan diri (dibantu oleh Pegawai Khidmat Pelanggan) atau di kaunter tiket Kuala Lumpur Tower.
b) Pembelian secara dalam talian melalui laman web rasmi Kuala Lumpur Tower https://kltower.com/
Are Kuala Lumpur Tower attraction tickets refundable?
All ticket purchases are non - refundable. Please note that the operation of the Sky Terrace is subject to weather conditions.
Adakah tiket tarikan Kuala Lumpur Tower boleh dipulangkan atau dikembalikan wang?
Semua pembelian tiket tidak boleh dipulangkan atau dikembalikan wang. Operasi Sky Terrace adalah tertakluk kepada keadaan cuaca.
Is there any important information visitors should know?
a) Kuala Lumpur Tower Management reserves the right to amend the terms and conditions without prior notice.
b) Kuala Lumpur Tower provides FREE Shuttle service from the main gate entrance to Kuala Lumpur Tower lobby every 15 minutes, from 8.30am until 10.00pm, subject to weather conditions.
Apakah maklumat penting perlu diketahui oleh pengunjung?
a) Pihak pengurusan Kuala Lumpur Tower mempunyai hak untuk menukar terma dan syarat tanpa sebarang notis awal.
b) Kuala Lumpur Tower menyediakan perkhidmatan shuttle PERCUMA dari pintu masuk utama ke lobi Kuala Lumpur Tower setiap 15 minit, bermula 8.30 pagi sehingga 10.00 malam, tertakluk kepada keadaan cuaca.
Has Kuala Lumpur Tower won any awards?
Yes — Kuala Lumpur Tower was awarded Best Kuala Lumpur City View Experience at the Tourism Industry Awards 2026, presented by the Malaysia International Tourism Development Association (MITDA).
Adakah Kuala Lumpur Tower pernah memenangi sebarang anugerah?
Ya — Menara Kuala Lumpur telah dianugerahkan "Best Kuala Lumpur City View Experience" pada Anugerah Industri Pelancongan 2026, yang disampaikan oleh Persatuan Pembangunan Pelancongan Antarabangsa Malaysia (MITDA)
Is Atmosphere 360 the same as ORBIT Revolving Dining?
Atmosphere 360 is the former name of this restaurant. It has since been rebranded to ORBIT Revolving Dining — same restaurant, same location atop
Kuala Lumpur Tower, same team. For current hours, menu, and bookings, visit the o icial ORBIT page at kltower.com/orbit-revolving-dining
Adakah Atmosphere 360 sama dengan ORBIT Revolving Dining?
Amosphere 360 adalah nama lama restoran ini. Ia telah dijenamakan semula sebagai ORBIT Revolving Dining — restoran yang sama, di lokasi yang
sama di puncak Kuala Lumpur Tower, dengan pasukan yang sama. Untuk waktu operasi, menu dan tempahan terkini, sila layari laman web rasmi
ORBIT di kltower.com/orbit-revolving-dining
Who can I contact for further enquiries?
For any enquiries, please contact us at 03 2630 3033 or email to info@kltower.com
Siapakah yang boleh dihubungi sekiranya mempunyai sebarang pertanyaan
Sekiranya mempunyai sebarang pertanyaan, sila hubungi 03-2630 3033 atau emel ke pada info@kltower.com
General Info
What are current operating hours of Kuala Lumpur Tower?
Monday to Sunday : Open everyday from 9.00 am - 10.00 pm (including Public Holiday)
Apakah waktu operasi Kuala Lumpur Tower?
Isnin hingga Ahad : Dibuka setiap hari bermula 9.00 am - 10.00 pm (termasuk Cuti Umum)
Is there any age limit to visit Observation Deck and Sky Terrace?
There’s no age limit for visitors to the Observation Deck and Sky Terrace.
Berapakah had umur untuk melawat Observation Deck dan Sky Terrace?
Tiada had umur untuk melawat Observation
Deck dan Sky Terrace.
How can I purchase Kuala Lumpur Tower tickets?
Ticket can be purchased through the following methods:
a) Walk- in and purchase via the self - service kiosk (assisted by Customer Service Ambassador) or at the ticketing counter at Kuala Lumpur Tower.
b) Purchase online via the official Kuala Lumpur Tower website https://kltower.com/
Bagaimanakah cara untuk membeli tiket Kuala Lumpur Tower?
Tiket boleh dibeli melalui:
a) Pembelian secara terus di kiosk layan diri (dibantu oleh Pegawai Khidmat Pelanggan) atau di kaunter tiket Kuala Lumpur Tower.
b) Pembelian secara dalam talian melalui laman web rasmi Kuala Lumpur Tower https://kltower.com/
Are Kuala Lumpur Tower attraction tickets refundable?
All ticket purchases are non - refundable. Please note that the operation of the Sky Terrace is subject to weather conditions.
Adakah tiket tarikan Kuala Lumpur Tower boleh dipulangkan atau dikembalikan wang?
Semua pembelian tiket tidak boleh dipulangkan atau dikembalikan wang. Operasi Sky Terrace adalah tertakluk kepada keadaan cuaca.
Is there any important information visitors should know?
a) Kuala Lumpur Tower Management reserves the right to amend the terms and conditions without prior notice.
b) Kuala Lumpur Tower provides FREE Shuttle service from the main gate entrance to Kuala Lumpur Tower lobby every 15 minutes, from 8.30am until 10.00pm subject to weather conditions.
Apakah maklumat penting perlu diketahui oleh pengunjung?
a) Pihak pengurusan Kuala Lumpur Tower mempunyai hak untuk menukar terma dan syarat tanpa sebarang notis awal.
b) Kuala Lumpur Tower menyediakan perkhidmatan shuttle PERCUMA dari pintu masuk utama ke lobi Kuala Lumpur Tower setiap 15 minit, bermula 8.30 pagi sehingga 10.00 malam, tertakluk kepada keadaan cuaca.
Has Kuala Lumpur Tower won any awards?
Yes — Kuala Lumpur Tower was awarded Best Kuala Lumpur City View Experience at the Tourism Industry Awards 2026, presented by
the Malaysia International Tourism Development Association (MITDA).
Adakah Kuala Lumpur Tower pernah memenangi sebarang anugerah?
Ya — Menara Kuala Lumpur telah dianugerahkan "Best Kuala Lumpur City View Experience" pada Anugerah Industri Pelancongan 2026,
yang disampaikan oleh Persatuan Pembangunan Pelancongan Antarabangsa Malaysia (MITDA)
Is Atmosphere 360 the same as ORBIT Revolving Dining?
Atmosphere 360 is the former name of this restaurant. It has since been rebranded to ORBIT Revolving Dining — same restaurant, same location atop
Kuala Lumpur Tower, same team. For current hours, menu, and bookings, visit the o icial ORBIT page at kltower.com/orbit-revolving-dining
Adakah Atmosphere 360 sama dengan ORBIT Revolving Dining?
Amosphere 360 adalah nama lama restoran ini. Ia telah dijenamakan semula sebagai ORBIT Revolving Dining — restoran yang sama, di lokasi yang
sama di puncak Kuala Lumpur Tower, dengan pasukan yang sama. Untuk waktu operasi, menu dan tempahan terkini, sila layari laman web rasmi ORBIT di kltower.com/orbit-revolving-dining
Who can I contact for further enquiries?
For any enquiries, please contact us at 03 2630 3033 or email to info@kltower.com
Siapakah yang boleh dihubungi sekiranya mempunyai sebarang pertanyaan
Sekiranya mempunyai sebarang pertanyaan, sila hubungi 03-2630 3033 atau emel ke pada info@kltower.com
