Faq

Faq

General Info

1.     What are the current operating hours of Kuala Lumpur Tower?

Monday - Sunday Open everyday

9.00 am – 10.00 pm (Including Public Holiday)


Apakah waktu operasi Kuala Lumpur Tower?

Isnin – Ahad Dibuka setiap hari

9.00 am – 10.00 pm (Termasuk Cuti Umum)


2.     Is there any age limit to visit Observation Deck and Sky Terrace?

There’s no age limit for visitors to the Observation Deck and Sky Terrace.

 

Berapakah had umur untuk melawat Observation Deck dan Sky Terrace?

Tiada had umur untuk melawat Observation Deck dan Sky Terrace.

 

3.     How can I purchase Kuala Lumpur Tower tickets?

Ticket can be purchased through the following methods:

a)     Walk- in and purchase via the self - service kiosk (assisted by Customer Service Ambassador) or at the ticketing counter at Kuala Lumpur Tower.

b)    Purchase online via the official Kuala Lumpur Tower website https://kltower.com/

 

Bagaimanakah cara untuk membeli tiket Kuala Lumpur Tower?

Tiket boleh dibeli melalui:

a)     Pembelian secara terus di kiosk layan diri (dibantu oleh Pegawai Khidmat

Pelanggan) atau di kaunter tiket Kuala Lumpur Tower.

b)    Pembelian secara dalam talian melalui laman web rasmi Kuala Lumpur Tower https://kltower.com/

 

4.     Are Kuala Lumpur Tower attraction tickets refundable?

All ticket purchases are non - refundable. Please note that the operation of the Sky Terrace is subject to weather conditions.

 

Adakah tiket tarikan Kuala Lumpur Tower boleh dipulangkan atau dikembalikan wang?

Semua pembelian tiket tidak boleh dipulangkan atau dikembalikan wang. Operasi Sky Terrace adalah tertakluk kepada keadaan cuaca.

 

5.     Is there any important information visitors should know?

a)     Kuala Lumpur Tower Management reserves the right to amend the terms and conditions without prior notice.

b)    Kuala Lumpur Tower provides FREE Shuttle service from the main gate entrance to Kuala Lumpur Tower lobby every 15 minutes, from 8.30am

until 10.00pm subject to weather conditions.

 

Apakah maklumat penting perlu diketahui oleh pengunjung?

a)     Pihak pengurusan Kuala Lumpur Tower mempunyai hak untuk menukar terma dan syarat tanpa sebarang notis awal.

b)    Kuala Lumpur Tower menyediakan perkhidmatan shuttle PERCUMA dari pintu masuk utama ke lobi Kuala Lumpur Tower setiap 15 minit, bermula

8.30 pagi sehingga 10.00 malam, tertakluk kepada keadaan cuaca.

 

6.     Who can I contact for further enquiries?

For any enquiries, please contact us at 03 2630 3033 or email to info@kltower.com

 

Siapakah yang boleh dihubungi sekiranya mempunyai sebarang pertanyaan

Sekiranya mempunyai sebarang pertanyaan, sila hubungi  03-2630 3033  atau emel ke  pada info@kltower.com